NO REFUNDS. ALL SALES ARE FINAL, REGARDLESS IF SELLER, 3rd PARTY, OR GOVERNMENT FORCES POSTPONEMENT.
Buyer agrees that all tickets purchased, specific to the transaction entered herein through the online ticket services provided on this Website, constitute a Final Sale. Buyer further agrees that all tickets purchased are non-refundable even if an event is postponed. If a Buyer cannot attend the postponed event, Buyer is not entitled to a refund. By browsing and using the ticket services of this Website and completing a ticket purchase transaction on this Website, Buyer agrees to be legally bound by the Terms and Conditions stated herein. Purchaser’s credit card statement will show the merchant account posted as ticketing agent on this website, ( herein “Ticketing Agent”). Unless specifically indicated, it is important to note that this Website and the Tickets offered are only available and open to users 21 years of age or older in the United States and for personal use for those of a legal age in your country, province, or state of residence for the consumption of alcoholic beverages. If for any reason, you as a Buyer do not agree with some and/or all of the following terms and conditions, you as a Buyer are not of a legal age in your place of residence for consuming alcoholic beverages, we recommend that you exit this Website and discontinue the Ticket purchase process. Ticketing Agent and any and all of its associated website(s) are ticket sellers and resellers do not guarantee the accuracy, integrity or quality for any of the information and representations for products or services made by the Venue, the Website or Resellers, or Promoters for the events listed on sites. Ticket Agent and any and all of its associated website(s) will not be liable for any damages of any kind incurred as a result of the information contained herein. Ticketing Agents and any and all of its associated website(s) disclaims any and all warranties relating to the services including warranties of merchantability and fitness for a particular purpose or use. Furthermore, the Venue offering the event tickets reserves the right to make any changes it deems necessary to maintain customer safety and to make reasonable substitution of event amenities. Purchase of this ticket is non-refundable for any reason including but not limited to any dissatisfaction customer has with the event experience; waiting on line for admission; any change in services including start and end times, venue’s limits on complimentary amenities such as menu selections and/or drink brands; and any changes to seating or table locations. If Purchaser is dissatisfied, Purchaser must see an onsite manager, make a claim and exit the event prior to consuming alcohol or availing any of the event amenities. Purchaser further agrees that tickets are non-refundable due to Purchaser’s failure to attend the event for any reason and/or any problems due to weather which create hardship in attending the event. Purchaser waives any right to dispute the above stated credit card charge for any reason other than a cancellation of the event by the Venue. Purchaser acknowledges that Venue reserves the right to delay admission due to capacity restrictions and any issues that may arise affecting public safety. Policies set by Ticketing Agent prohibit the issuing of exchanges or refunds after a ticket purchase has been made or for lost, stolen, damaged or destroyed tickets. Therefore, when a ticket is released by pick-up, mail, E-ticket or will call, it is the responsibility of the Purchaser to keep their ticket and confirmation of purchase in a safe place and present tickets at the door for admission. Cancellation of your order is not permitted at any time after you place your order. There are NO REFUNDS, NO CANCELLATIONS, no credits, no exchanges, and no transfers after the order has been made. If you purchased for the incorrect date, location, event, etc, we are not obligated to provide a refund, credit, exchange or transfer.
Once you make a purchase on Ticketing Agents website(s), if those funds are removed from the company’s account and given back to you, you owe us that money back, plus applicable fees as outlined below. If you owe money to Ticketing Agent said entity reserves the right to take legal action against you and/or send you to collections for the recovery of said debt. If you are in debt to iEvents.com, iEvents.com reserves the right to send you to collections or take legal action immediately, regardless of the age of the account, or presence or lack of notification attempts. If legal action against you or send you to collections, you are fiscally responsible for any and all legal costs and fees, directly associated and/or indirectly associated, with recovering the debt owed by you. If legal action is taken against you or you are sent to collections, you will be charged an additional $100 fee that is due payable immediately. Further, if you have charged-back your credit card and we incur a fee from that, you are fiscally liable for any and all fees that we have incurred as the result of your chargeback action, of a minimum of $50 per chargeback and up: this chargeback fee is due payable immediately. Furthermore, you will be charged a $50 administrative fee per chargeback appeal that had to be written and filed as the result of your chargeback: this administrative chargeback fee is due payable immediately. Additionally, any debt to iEvents.com, including the aforementioned fees, will be charged a minimum of a 25% interest on the debt until paid in full; we reserve the right to charge this interest as a one-time interest or as a compounding interest that escalates with the age of the account. iEvents.com collection’s agencies reserve the right to negatively affect your personal credit score until your debt is paid. Once an account has been placed in collections, the only way to get yourself out of Collections is to pay the debt owed by you to the collections agency.
Policies:
For most of our events, alcoholic beverages are available for purchase. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside. Management reserves the right to refuse the sale of alcohol to any guest.
Alcohol purchases may be limited to one beverage per person per transaction. Open bar packages that are purchased limit the purchaser to receive only 1 drink at a time, there is “no double-fisting” and it is at the discretion of the server or event management to determine no more drinks can be served to an intoxicated open bar package purchase. Please be aware that it is the policy to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages. Pursuant to applicable State law, we accept only the following forms of identification: A valid driver’s license or non-driver identification card issued by the United States Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada |A valid passport | A valid U.S. military ID
Animals: We love animals as much as you do, however, only service animals are permitted.
Bag Policy: To help ensure that everybody can enjoy an unforgettable and safe experience, all guests will be subject to search. No bags described by IEVENTS as a backpack, roller luggage or purse deemed to contain more than what is reasonable in contents for an event are allowed. All bags may be subject to thorough screening (hand, wand, and machine), including the use of x-ray screening where available, which can delay entry. This is for safety purposes and is a zero tolerance policy.
Cameras/Photography: We want you to be able to relive the epic experiences you have at our venues, however, camera equipment can get in the way of your fellow fan’s enjoyment. To respect all our guest’s experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted. iEvents reserves the right to use any photograph/videography or other, similar reproductions or recordings taken at any event hosted by iEvents.com and its affiliates. A person attending an iEvents event who does not wish to have their image recorded for distribution should make their wishes known to the photographer and/or event organizer.
Special Events:
Fireworks Viewing and Location there in:
It is understood that fireworks are not controlled by iEvents and cancellations may occur. If a cancellation of a fireworks show does incur, no refund shall be given and all sales are final. No views and locations as a matter of law can be controlled by IEVENTS. Vantage Points, Viewing and Direction of Cruises is not warrantied and any dissatisfaction based on proximity to fireworks is not guaranteed. Last
Docked Events:
It is understood that all events, including but not limited to July 4th, Halloween and New Years Eve Cruises may be dictated by weather, Coast Guard or other aspects outside the control of IEVENTS but for your safety. Should the cruise/event have to change ships, docking location, time changes, or not leave dock, there is no refund, ability to chargeback or rain check, you agree to be redirected as needed.
Code of Conduct:
Guests shall be respectful of others around them.
Guests shall refrain from using foul/offensive language, fighting, obscene gestures, throwing objects and engaging in other behavior detrimental to the experience of other guests.
There is a zero tolerance policy for any illegal substances.
Guests shall not occupy a space or an area for which they do not possess a valid ticket and shall provide their ticket upon request (ex. VIP table).
Guests who consume alcoholic beverages shall do so in a responsible manner.
Guests are encouraged to report inappropriate or offensive behavior to an Usher, Security Officer or Guest Experience Representative.
Guests shall comply with requests from staff regarding arena operational and emergency procedures.
Staff has been trained to intervene when deemed necessary and to use their best discretion to help ensure that guests who ignore the Code of Conduct do not interfere with other guests’ ability to enjoy an event. Guests who violate the Code of Conduct may be subject to ejection without refund and, to the extent their conduct constitutes a violation of law, may be subject to arrest. We thank you for your cooperation.
Prohibited Items: There are a few things that are not permitted inside:
Weapons/Firearms/Knives
Laser Pens
Pepper Spray/Mace
Signs and Banners
Selfie Sticks
Video Cameras/Recording Devices
Outside Food & Beverages
Glass, Cans, Aluminum Bottles
Hoverboards/Skateboards
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, Date of Birth or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter information on our site.
Provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won’t affect the user’s experience .
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
• Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#st…
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By logging in to your account
• By chatting with us or by sending us a support ticket
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
iEvents.com
32 Union Square East Suite 211
New York, NY 10003
United States
privacy@ievents.com
Last Edited on 2018-05-25
NO REFUNDS. ALL SALES ARE FINAL, REGARDLESS IF SELLER, 3rd PARTY, OR GOVERNMENT FORCES POSTPONEMENT.
Buyer agrees that all tickets purchased, specific to the transaction entered herein through the online ticket services provided on this Website, constitute a Final Sale. Buyer further agrees that all tickets purchased are non-refundable even if an event is postponed. If a Buyer cannot attend the postponed event, Buyer is not entitled to a refund. By browsing and using the ticket services of this Website and completing a ticket purchase transaction on this Website, Buyer agrees to be legally bound by the Terms and Conditions stated herein. Purchaser’s credit card statement will show the merchant account posted as ticketing agent on this website, ( herein “Ticketing Agent”). Unless specifically indicated, it is important to note that this Website and the Tickets offered are only available and open to users 21 years of age or older in the United States and for personal use for those of a legal age in your country, province, or state of residence for the consumption of alcoholic beverages. If for any reason, you as a Buyer do not agree with some and/or all of the following terms and conditions, you as a Buyer are not of a legal age in your place of residence for consuming alcoholic beverages, we recommend that you exit this Website and discontinue the Ticket purchase process. Ticketing Agent and any and all of its associated website(s) are ticket sellers and resellers do not guarantee the accuracy, integrity or quality for any of the information and representations for products or services made by the Venue, the Website or Resellers, or Promoters for the events listed on sites. Ticket Agent and any and all of its associated website(s) will not be liable for any damages of any kind incurred as a result of the information contained herein. Ticketing Agents and any and all of its associated website(s) disclaims any and all warranties relating to the services including warranties of merchantability and fitness for a particular purpose or use. Furthermore, the Venue offering the event tickets reserves the right to make any changes it deems necessary to maintain customer safety and to make reasonable substitution of event amenities. Purchase of this ticket is non-refundable for any reason including but not limited to any dissatisfaction customer has with the event experience; waiting on line for admission; any change in services including start and end times, venue’s limits on complimentary amenities such as menu selections and/or drink brands; and any changes to seating or table locations. If Purchaser is dissatisfied, Purchaser must see an onsite manager, make a claim and exit the event prior to consuming alcohol or availing any of the event amenities. Purchaser further agrees that tickets are non-refundable due to Purchaser’s failure to attend the event for any reason and/or any problems due to weather which create hardship in attending the event. Purchaser waives any right to dispute the above stated credit card charge for any reason other than a cancellation of the event by the Venue. Purchaser acknowledges that Venue reserves the right to delay admission due to capacity restrictions and any issues that may arise affecting public safety. Policies set by Ticketing Agent prohibit the issuing of exchanges or refunds after a ticket purchase has been made or for lost, stolen, damaged or destroyed tickets. Therefore, when a ticket is released by pick-up, mail, E-ticket or will call, it is the responsibility of the Purchaser to keep their ticket and confirmation of purchase in a safe place and present tickets at the door for admission. Cancellation of your order is not permitted at any time after you place your order. There are NO REFUNDS, NO CANCELLATIONS, no credits, no exchanges, and no transfers after the order has been made. If you purchased for the incorrect date, location, event, etc, we are not obligated to provide a refund, credit, exchange or transfer.
Once you make a purchase on Ticketing Agents website(s), if those funds are removed from the company’s account and given back to you, you owe us that money back, plus applicable fees as outlined below. If you owe money to Ticketing Agent said entity reserves the right to take legal action against you and/or send you to collections for the recovery of said debt. If you are in debt to iEvents.com, iEvents.com reserves the right to send you to collections or take legal action immediately, regardless of the age of the account, or presence or lack of notification attempts. If legal action against you or send you to collections, you are fiscally responsible for any and all legal costs and fees, directly associated and/or indirectly associated, with recovering the debt owed by you. If legal action is taken against you or you are sent to collections, you will be charged an additional $100 fee that is due payable immediately. Further, if you have charged-back your credit card and we incur a fee from that, you are fiscally liable for any and all fees that we have incurred as the result of your chargeback action, of a minimum of $50 per chargeback and up: this chargeback fee is due payable immediately. Furthermore, you will be charged a $50 administrative fee per chargeback appeal that had to be written and filed as the result of your chargeback: this administrative chargeback fee is due payable immediately. Additionally, any debt to iEvents.com, including the aforementioned fees, will be charged a minimum of a 25% interest on the debt until paid in full; we reserve the right to charge this interest as a one-time interest or as a compounding interest that escalates with the age of the account. iEvents.com collection’s agencies reserve the right to negatively affect your personal credit score until your debt is paid. Once an account has been placed in collections, the only way to get yourself out of Collections is to pay the debt owed by you to the collections agency.